Human Resource Discussion 2

W1.D2 – Crucial Conversations Discussion

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Week 1 – Discussion 2: Crucial Conversations Discussion

INITIAL POST – Use the following headings in a single initial response as you address the following topics.   
Part I: The Conversation

  • Briefly, describe the conversation and your initial understanding of how it went.  (No citations needed)

 Part II: Academic Analysis of the Discussion (Cite liberally in this section)

  • What made it a crucial conversation (there are 3 very specific elements)?
  • Did it become a negotiation (you may need the Block and/or Fisher et al. texts for this question)?
  • If yes, did you bargain over positions (you may need the Block and/or Fisher et al. texts for this question)?

After completing this week’s activities you will be able to:

  • Assess how the HR role is changing and determine when additional skills, such internal consulting skills, are needed.
  • Evaluate the different roles a consultant can assume.
  • Examine your assumptions concerning consulting and analyze how they will impact your effectiveness.
  • Critique your interactions to determine whether or not they are “crucial” conversations.

Textbook Readings

  • Block, P. (2011). Flawless Consulting: A guide to getting your expertise used. San Francisco, CA: Pfeiffer.
    • Read pp. 1-36
  • Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2002). Crucial conversations: Tools for talking when stakes are high. New York, NY: McGraw Hill.
    • Read pp. 1-31
  • Fisher, R., Ury, W., & Patton, B. (2011). Getting to yes: Negotiating agreement without giving in. New York, NY: Penguin Books.
    • Read pp. 1-15

Online Journal/Articles

Optional Readings: